I know there are a lot of you who have been waiting on Trade Up Requests. I wanted to explain the delay.
I started this business right at the end of 2016 and it blew up. I couldn’t keep up with it and use the funds to support bills at the same time. I had a few things come up and I had to fufill orders that I had pending and then had to drain the funds from our Paypal. (Not the pre-orders of course, that would be very YPBF of me). I elected to STOP taking trade ups so I didn’t get put in to a situation where I had to make people wait and have the potential of it fall apart. That’s my fault for not communicating that to everyone.
I discovered a bug in how the trade up requests were delivered to me via email, roughly on March 20th. I planned on remedying the situation almost immediately. I had set up a filter incorrectly and it was creating an endless loop of copying the same message over and over and over. I had to sift through about 3000 copied emails to nail it down and get it cleaned up. It took me the better part of 2 weeks to finish cleaning up.
The last thing is, I started working full time (at the start of April) and I am working later and later hours. Its taken me a minute to get back in to the swing of things, resetting my sleep schedule and getting back in to business mode. I want to formally apologize to EVERYONE I have kept waiting. You’ve all been extremely patient and understanding. Thankfully you weren’t waiting on product from me, so at the very least, maybe just a few scratched heads.
To build upon this – I am closing the repair section of this business and am going to continue to focus on providing air system trade ups. I feel as though it will be much easier for me to focus on the trade up program with as minimal distraction as possible and provide everyone the excellent service that they expect.
The TRADE UP PROGRAM IS IN FULL SWING AND IS FULLY OPERATIONAL AGAIN – PB Mechanix is here to you. For those that have questions, my e-mail is operational and my phone works, so please don’t hesitate to reach out to me. All of you who are waiting on trade ups, they are coming to you RIGHT NOW.